Privacy Policy
iGoGet Privacy Policy
At iGoGet, protecting your privacy is of utmost importance. We are committed to openly outlining how we collect, use, and safeguard your data. Below, we provide comprehensive details on how we handle your personal information.
User Data Collection:
When you create or update your account, we collect essential information, including your name, email, phone number, login credentials, and profile picture. Additionally, we may collect extra data such as location information, payment details, and contact information to enhance our services. Data collection also includes information about the services you use, such as food deliveries, parcel deliveries, healthcare services, and transportation. We also retain data related to service bookings and your interactions with service providers on our platform.
Purpose of Data Collection:
Our main objective in collecting user information is to optimize our services and tailor them to your needs. We use this data to:
Monitor feature usage and enhance the user experience
Provide access to booking history and service rating capabilities
Identify areas for improvement based on usage patterns and geographic locations
Facilitate seamless communication between users, merchants, and service providers
Ensure platform security and compliance with legal obligations
Efficiently provide food delivery, parcel delivery, and transportation services
Location Data:
We collect foreground and background location data to provide location-based services, track service providers, improve security features, prevent fraud, and comply with legal requirements. Using GPS and other technologies, we gather precise or approximate location data to enhance service quality and customer support. For instance, location data helps us dispatch drivers to your location or ensure food deliveries arrive at the correct address.
Health Data Declaration and Services:
iGoGet is a service platform that connects users with healthcare service providers, including video consultations with licensed doctors, access to healthcare providers, and ambulance services for urgent medical assistance. Please note that the app does not offer medical advice, diagnosis, or treatment. Users should consult a healthcare professional for accurate guidance. All information managed within the app related to medical services is handled with care in compliance with relevant laws and regulations.
Data Deletion:
Users have the right to request the deletion of their personal data stored by the app. To initiate this process, follow these steps:
1. Log in to the app
2. Go to the Profile section
3. Access "Account Settings"
4. Select "Manage Account"
5. Choose "Delete Account" and follow the prompts to complete the request
We retain user data only for the period necessary to fulfill the purposes described in this policy and comply with legal requirements. Upon request, we promptly delete all personal data related to the user account.
Data Security:
We implement industry-standard security measures to protect user data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure transmission protocols (HTTPS and SSL), and restricted access to personal data within our organization.
By using the iGoGet app, you agree to the collection, use, and processing of your personal data as described in this policy. If you have any questions or concerns about our privacy practices, please feel free to contact us via the phone number or email address provided on our website.
At iGoGet, protecting your privacy is of utmost importance. We are committed to openly outlining how we collect, use, and safeguard your data. Below, we provide comprehensive details on how we handle your personal information.
User Data Collection:
When you create or update your account, we collect essential information, including your name, email, phone number, login credentials, and profile picture. Additionally, we may collect extra data such as location information, payment details, and contact information to enhance our services. Data collection also includes information about the services you use, such as food deliveries, parcel deliveries, healthcare services, and transportation. We also retain data related to service bookings and your interactions with service providers on our platform.
Purpose of Data Collection:
Our main objective in collecting user information is to optimize our services and tailor them to your needs. We use this data to:
Monitor feature usage and enhance the user experience
Provide access to booking history and service rating capabilities
Identify areas for improvement based on usage patterns and geographic locations
Facilitate seamless communication between users, merchants, and service providers
Ensure platform security and compliance with legal obligations
Efficiently provide food delivery, parcel delivery, and transportation services
Location Data:
We collect foreground and background location data to provide location-based services, track service providers, improve security features, prevent fraud, and comply with legal requirements. Using GPS and other technologies, we gather precise or approximate location data to enhance service quality and customer support. For instance, location data helps us dispatch drivers to your location or ensure food deliveries arrive at the correct address.
Health Data Declaration and Services:
iGoGet is a service platform that connects users with healthcare service providers, including video consultations with licensed doctors, access to healthcare providers, and ambulance services for urgent medical assistance. Please note that the app does not offer medical advice, diagnosis, or treatment. Users should consult a healthcare professional for accurate guidance. All information managed within the app related to medical services is handled with care in compliance with relevant laws and regulations.
Data Deletion:
Users have the right to request the deletion of their personal data stored by the app. To initiate this process, follow these steps:
1. Log in to the app
2. Go to the Profile section
3. Access "Account Settings"
4. Select "Manage Account"
5. Choose "Delete Account" and follow the prompts to complete the request
We retain user data only for the period necessary to fulfill the purposes described in this policy and comply with legal requirements. Upon request, we promptly delete all personal data related to the user account.
Data Security:
We implement industry-standard security measures to protect user data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure transmission protocols (HTTPS and SSL), and restricted access to personal data within our organization.
By using the iGoGet app, you agree to the collection, use, and processing of your personal data as described in this policy. If you have any questions or concerns about our privacy practices, please feel free to contact us via the phone number or email address provided on our website.